Terms and Conditions
1. Introduction
These Terms and Conditions govern the access and use of the website and the services offered by VIXI SOLUCIONES DE EQUIPAJE, S.L. Accessing and using the website implies full acceptance of these terms and conditions, as well as our Privacy Policy.
2. Service Information
VIXI SOLUCIONES DE EQUIPAJE, S.L. provides an online reservation and sales platform for locker rentals. The service is available to users who meet the conditions specified in these terms.
3. User Obligations
The user agrees to use the website and services legally, in accordance with applicable laws and these terms and conditions. The user must provide truthful and up-to-date information and is responsible for maintaining the confidentiality of their access data.
4. Purchase and Payment Process
The acquisition of our services is made through an online reservation process. Prices and conditions of the services will be detailed on the website. Payment will be made through the platforms provided for this purpose.
5. Right of Withdrawal
According to applicable regulations, the user has the right to withdraw from the contract within 14 calendar days without the need to justify their decision. The withdrawal period starts from the day the reservation is made. To exercise this right, you must send a communication to VIXI SOLUCIONES DE EQUIPAJE, S.L. via email at hola@vixilockers.com or by any other communication method that ensures receipt.
In case of withdrawal, the user must return any amounts paid, and VIXI SOLUCIONES DE EQUIPAJE, S.L. will refund the amount within 14 days from the receipt of the withdrawal notice.
6. Online Dispute Resolution (ODR)
In the event of a dispute, consumers have the option to use the European Union’s Online Dispute Resolution (ODR) platform, available at http://ec.europa.eu/consumers/odr. This platform allows consumers to submit complaints and resolve disputes out of court.
7. Applicable Law and Jurisdiction
These terms and conditions are governed by Spanish law. Any disputes that may arise in connection with the website or the services provided will be subject to the jurisdiction of the competent courts in the location of VIXI SOLUCIONES DE EQUIPAJE, S.L.'s registered office.
8. Modifications to the Terms and Conditions
VIXI SOLUCIONES DE EQUIPAJE, S.L. reserves the right to modify these terms and conditions at any time to adapt them to changes in applicable regulations or its services. Any modifications will be communicated through the website.
9. Contact
For any queries or complaints related to these terms and conditions, you can contact us at:
Email: hola@vixilockers.com
Contact Phone: +34 692 674 689
Registered Office: Calle Paduleto, 55 – Oficina 216, Vitoria-Gasteiz (01015), Araba/Álava, Spain